General Questions

How do you book an appointment?

Feel free to contact me via email (kellymclaughlin09@gmail.com) or by text (202.793.1108) if you have any questions.


Where will appointments take place?

I will come to your home, office, hotel room, gym, or really anywhere that is comfortable or convienient for you. For make-up appointments, I will need a small table and an electrical outlet to be available. For eyelash appointments, you will need a place to laydown and I will need an electrical outlet to be available.


What forms of payments are accepted? I accept cash and all major credit cards. There will be a 3% processing fee for all credit card transactions. No checks please.


How far in advance can you book an appointment?

My availability is on a first-come first-serve basis. I love to plan ahead, so feel free to contact me as soon as you like. On the other hand, if you have a last minute need, please contact me, there is always a chance that I am available. 


What is the cancellation policy?

Please let me know via text message at least 48 hours before your appointment if you need to cancel or reschedule. If the appointment is cancelled within 48 hours, you will be charged full price for the services.

Makeup Artistry Questions

What brand of Make-up products do you use?

Below are the brands of skin care and make-up that I use on my clients. I have separated the brands by the type of product. If there is a brand that you perfer I do not use, please make sure to let me know at least 24 hours in advance of your appointment so I can make sure I am prepared.


Skin Care & Preparation - Tom Ford, Armani, MAC, Aveeno, Smashbox, Laura Mercier, Too Faced, NARS, and Neutrogena.


Lips - Anastasia Beverly Hills, Bite, Stila, NARS, Bobbi Brown, MAC, Tom Ford, NARS, Too Faced, Clinique, Lancome, Sephora, Melt Cosmetics, YSL, and Buxom.


Foundation & Concealer - Temptu Airbrush, Giorgio Armani, NARS, Tarte, MAC, Anastasia Beverly Hills, Cover FX, and Laura Mercier.


Blush & Powder - Charlotte Tilbury, MAC, Bobbi Brown, NARS, Laura Mercier, Korres, and Becca.


Eyes - Tom Ford, Trish McEvoy, Tarte, Chanel, Bobbi Brown, Dior, Anastasia Beverly Hills, MAC, Urban Decay, NARS, Stila, Lancome, Dior, and Maybelline.


What if I have Allergies to certain make-up brands or ingredients?

Please let me know in advance of the appointment if you have any allergies to certain brands or ingredients. Call or email me at least 24 hours in advance so that I can prepare my kit according to your needs.


What if I have Sensitive Skin?

Please let me know that you have sensitive skin or any unique skin condition before the appointment begins. I have products that are specifically formatted for more sensitive skin types. 


Can I use some of my own make-up during the service?

Absolutely! Please let me know at the beginning of the appointment which products of your own you would like me to use. 


Can I show you a photo of what I would like my make-up to look like?

Of course! It is very helpful for customers to bring photos of what they have in mind. We can discuss what you do and do not like about a photo before I start your make-up application.

Eyelash Extension Questions

What are Semi-Permanent Eyelash Extensions?

Semi-Permanent Eyelash Extensions are natural-looking eyelashes applied one by one to each individual natural lash with a special hypo-allergenic adhesive. Developed to mimic your natural eyelashes, the results are gorgeous and natural. These are not traditional false eyelashes, eyelash flares or implants. Safe and comfortable to wear, Semi-Permanent Eyelash Extensions are never applied directly to your skin or eyelid. With routine touch-ups every two to three weeks, you can have amazing eyelashes indefinitely.


What is the difference between Mink and Silk Eyelash Extensions?

Mink lashes are brushed off of live minks, without harming them, and provide a soft and lightweight alternative to normal false eyelashes. You will normally need about 80 eyelashes to achieve your desired look. These are the most natural-looking eyelashes you can get. They are light, full, and generally regarded as superior to all other lashes.Silk eyelashes, unlike the names implies, are not made from silk. They are actually made from synthetic silk that is shaped into perfectly curled lashes. They are thicker at the bottom and thinner at the top, and are made to look natural and full. With these types of synthetic lashes, you can sleep with them on, swim, sunbathe and play sports.Both are great products with the mink eyelashes looking a little bit more natural and being very lightweight. For a classy look with full, long eyelashes - silk eyelashes are the way to go.


How long do Semi-Permanent Eyelash Extensions last? 

The look can be maintained indefinitely with refills. When properly applied, individual eyelash extensions will remain in place until the natural lash on which it rests falls out. This can be as long as two months or more.Natural eyelashes grow in and fall out in cycles (every 60 to 90 days). When a natural lash matures and falls out, a new lash has already been growing and quickly replaces it without us noticing the turnover. This process is constant and at any given time our many natural lashes are at different stages of maturity. Some are just growing in, while others are getting ready to shed. People typically shed between 1 and 5 natural lashes each day, depending on their individual growth cycles.When eyelashes are extended with extensions, it will be more noticeable when these lashes shed because they are longer and darker than natural lashes. Please keep in mind this is a perfectly normal occurrence, with or without extensions. The eyelash extesion will fall out with the natural lash it is attached to when it reaches the end of its growth cycle.


Why do I have to get them refilled?

With proper care and maintenance, touch-ups are typically only needed once every 2 to 3 weeks to replace the lashes that have shed. I will add extensions to the newest mature natural lashes to maintain a full, lush appearance. Refills scheduled after 3 weeks may require a full set due to the amount of lashes that have shed.


Are there different Eyelash "looks" available?

Absolutely! I have 8 different length lashes, along with 3 different thicknesses available for each length. We will customize an individualized look just for you based on your preferences and eye shape.


What are some of the advantages to investing in Semi-Permanent Eyelash Extensions?

Eyelash Extensions are your ultimate answer for longer, thicker, more beautiful eyelashes.  They allow you to spend less time with makeup and mascara is certainly no longer necessary! Because most lashes are bigger at the base, they create the same effect as eyeliner so that step can be avoided also.Overall, eyelash extensions will give you the appearance of having put significant effort into your eye makeup when, in reality, you spent no time at all. No application of eye makeup and no need for removal at the end of the day. The added benefit is that they look beautiful morning and night, all day, every day. Say goodbye to the application of mascara, stained tears and mascara raccoon masks around the eyes. With Semi-Permanent Eyelash Extensions you can look and feel gorgeous from the moment you wake up until the moment you fall asleep with little to no effort.


What can I expect during the eyelash application?

Please always show up to appointments with makeup free, clean lashes.  This will assure the optimal bond to your natural lash.  You can expect your initial eyelash extension procedure to be scheduled for up to 3 hours. This time allows you to rest as I transform your lashes to the customized lash look you have selected. You will comfortably recline with your eyes closed. The application of eyelash extensions is painless and relaxing. Clients typically fall asleep then awaken to longer, thicker, darker and more voluminous lashes.During the application I will isolate an individual natural lash, then bond one eyelash extension to one natural lash. This technique creates a seamless look and feel as if these eyelash extensions were your own. To ensure your safety during and after the procedure, eyelash extensions are never applied to your skin, only to your natural lashes.


How do I take care of my lashes after application?

After care is very important! The more that you abide by these "rules", the longer your lashes will last.


1.  Your eyelashes should not get wet for a minimum of 24 hours after a full set or refill.  A dry washcloth can be rolled up and placed over your brows when you shower to protect your extensions from becoming totally saturated.


2.  Do not use mascara.


3.  Take special care around the eye area when cleansing your face. Gently cleanse the eye area and do not scrub or rug your eyes.  Avoid any type of oil-based product around the eyes.  The oils will break down the adhesive and cause the extensions to fall off. 


4.  Never use a clamp-style eyelash curler on your extensions.  This can permanently damage not only the extensions, but your natural eyelashes as well.  Eyelash combs are great for grooming your lashes every morning. I will give you combs at the end of each of your appointments.


5.  I recommend avoiding extreme variation of heat and humidity (i.e. – extra hot showers and saunas). Normal activities like swimming, can resume 48 hours after each appointment.


6.  Do not attempt to remove the extensions yourself.  Please schedule an appointment with me to remove them safely.